General Security & Safety Information
- Safety & Security Services
- Helpful Suggestions
- What to Do in an Emergency
- Desert Mountain Speed Limits
- The Desert Mountain Emergency Information System (DMEIS)
- Wildlife Relocation
Put the Main Gate phone number in your cell phone as a speed dial:- (480) 635-5630.
- Alarm response
- Arrival screening
- Community patrol
- Construction Site Monitoring
- Desert Mountain Emergency Information System
- Gate Access Control
- Medical Trained in: First Aid and AED, CPR, and EMR
- Traffic enforcement
- Vehicle jump start service
- While You're Away Property Watch - by request only
- Wildlife response
The Desert Mountain Community's security is provided by Anderson Security Agency and plays a pivotal role in making Desert Mountain the safe community it is, which certainly contributes to the quality of life all residents enjoy when they are here. In addition to manning the access gates into the community (no easy feat, as almost 1,000,000 cars enter and exit the community each year!), Anderson Security performs regular patrols throughout Desert Mountain to ensure the safety and security of our residents. Along with the arrival screening, gate access control and community patrol we also provide traffic enforcement at Desert Mountain.
- Put the Main Gate phone number in your cell phone as a speed dial:- (480) 635-5630.
- Put the D.M.E.I.S. (Desert Mountain Emergency Information System) phone number in your cell phone - (480) 635-5656.
- Let us know when you will be leaving the mountain for an extended period of time.
- Keep your guest list up to date.
In case of an emergency, you should always call 911 first. However, if you call the Main Gate at (480) 635-5630, a patrol officer will be dispatched to your location and begin medical assistance until the Fire Department or Paramedics arrive. Our Security Staff is trained in CPR to one level below an EMT and can provide immediate care until the paramedics arrive.
In the past few years Security has been recognized for saving the lives of six separate individuals because of our outstanding training and quick response. In 2015, Desert Mountain received The Heart Smart Award by the Department of Health of the State of Arizona.
The posted speed limit on Desert Mountain Parkway is 35 MPH, on Desert Hills Drive it is 25 MPH and on all village roads it is 20 MPH. Speed limits are strictly enforced.
Please do not exceed the posted speed limits and use caution as some of our residents run, walk, bike and jog on the roadways and wildlife also tend to stray there. Safety is everyone’s concern and responsibility.
View the USR Penalty Index
View the Uniform Safety Rules (PDF).
Should an emergency situation occur within Desert Mountain, the Desert Mountain Community Office and/or security will activate The Desert Mountain Emergency Information System (DMEIS). Please call (480) 635-5656 and a recorded message will inform you about the emergency situation and provide evacuation details if necessary. This message is updated regularly as information is supplied to the staff. The message on DMEIS will be changed to reflect the status of the emergency situation. DMEIS can handle over 40 simultaneous incoming phone calls at a time.
Call DMEIS if any of the following situations occur:
- You see a fire on property or within close proximity (10 miles) of the community.
- You witness a natural or man-made disaster.
- Your utility service is disrupted.
- You are restricted to the community or within the community (i.e the main entryways are blocked; therefore, no one can get in or out).
- You need evacuation instructions.
Sometimes, being one with nature in Desert Mountain results in the occasional encounter with the wildlife that roam freely (and randomly) throughout the Community. View some helpful hints and information about some of the more common wildlife found in Desert Mountain and what you should do if you come into contact with any of them.
- Bobcat Information (PDF)
- Coyote Information (PDF)
- Javelina Information (PDF)
- Mountain Lion Information (PDF)
- Rattlesnake Information (PDF)
- Sonoran Desert Toad Information (PDF)
Residents are advised that Anderson Security Officers are trained in wildlife removal and are happy to provide service in this area at your request. Call the main gate at (480) 635-5630 and an officer will arrive shortly to help.
Desert Mountain Community owns seven network systems and security operates 85% to 90% of the systems. Regular technology improvements continue to improve our security team in its operations and efficiencies. Our various network systems communicate across the entire Community and are now interfaced to provide operational efficiencies. A few of these efficiencies include:
- Mobile data terminals in patrol vehicles, allowing reports to be written in the field
- Dispatch and communications monitor 35 locations
- Improved access control capabilities at all Villages
- Elimination of 35 utility accounts
- Identifying power outage locations across the entire Community in real time
- Owners can directly add guest and vendors to their account using the GateAccess website
- Internal traffic and speed research and analysis
- Management of 16,000 vehicles with eGo tags on them
- Network System interface, Access Control, Report Writing, Out of Town notifications, Village Patrol
These are just a few of the improvements being made possible with technology. If you would like more information or have questions please contact Bill Fultz, Director of Security, at (480) 635-5600.